Online Language Coach takes your data protection very seriously. With this statement we want to inform you in a clear and transparent way about how we collect and process your personal data.

Online Language Coach, Duinenwater 3 – Box 32, 8300 Knokke, processes your personal data solely for the following purposes :

• to contact you further to your request via our contact form.

• to fulfil a contract, and in particular for the organization of a training course.

• to send targeted information or announcements about our services by email, newsletter or social media. For this purpose, Online Language Coach will request your explicit consent.

What personal data do we collect?

For the above-mentioned purposes we may request, collect and process the following personal data:

• Contact information: surname, first name, address, telephone number, email address, VAT number.

• Financial data: bank account number, BIC code, name of the account holder.

• Information about the services / products you want to order.

We only share your personal data with third parties if it is necessary for the performance of a contract or in accordance with legal requirements. Your explicit consent will be required prior to sharing your data with third parties.

Underage children: Online Language Coach never processes personal data of underage children without parental consent. The information made available by the parents is treated confidentially and only intended to provide optimal service.

Cookies

Cookies are small text files placed on your computer by the site you are viewing. Online Language Coach uses cookies for statistic purposes. This information allows us to improve our site. These cookies do not contain any personal data and cannot, therefore, be used to identify you. Anonymous data collected this way is not shared with third parties.

Google Analytics

Google Analytics records how users navigate through the website. This information, including the IP address of your computer, is transferred and stored by Google on servers in the United States. For more information, read the Privacy Statement for Google and Google Analytics.

Facebook, LinkedIn and YouTube

Our site includes buttons to promote or share pages on Facebook, LinkedIn and YouTube social networks. These buttons are code-generated by Facebook, LinkedIn and YouTube. This code uses cookies (see above).

Please view Facebook, LinkedIn, and YouTube Privacy Statement (which may change on a regular basis) to see how they process the personal data obtained through this code.

Accessing, correcting or deleting your data

You are entitled to access, correct or delete your personal data at all times. Enquiries should be sent to : info@onlinelanguagecoach.be. Online Language Coach will respond as soon as possible but no later than four weeks following the date of receipt of your request.

Security of personal data

Online Language Coach takes the security of your personal data seriously and appropriate action is taken to prevent misuse, loss, unauthorized access, disclosure or alteration of your data.  The Online Language Coach website uses a reliable SSL certificate to secure your data.

Online Language Coach will not store your personal data longer than necessary, solely for its intended purpose, and in accordance with the deadlines set by law.

Complaints

Complaints regarding the processing of your personal data should be sent to: info@onlinelanguagecoach.be. You also have the right to file a complaint with the Commission for the Protection of Privacy, the official supervisory body in the field of personal data protection.

Our Data Protection Statement is subject to change so we suggest you regularly consult this section of our website.